David carroll author biography templates
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United Breaks Guitars
Songwriter Dave Carroll wasn&#;t the first person abused by an airline&#;s customer service. But he was the first to show how one person, armed with creativity, some friends, $, and the Internet, could turn an entire industry upside down.
United Airlines had broken Dave&#;s guitar in checked luggage. After eight months of pestering the company for compensation, he turned to his best tool—songwriting—and vowed to create a YouTube video about the incident that he hoped would garner a million views in one year. Four days after its launching, the first million people had watched “United Breaks Guitars.” United stock went down 10 percent, shedding $ million in value; Dave appeared on outlets as diverse as CNN and The View. United relented. And throughout the business world, people began to realize that “efficient” but inhuman customer-service policies had an unseen cost—brand destruction by frustrated, creative, and socially connected customers.
“United Breaks Guitars” has become a textbook example of the new relationship between companies and their customers, and has demonstrated the power of one voice in the age of social media. It has become a benchmark in the customer-service and music industries, as well as branding and social-media circles. Today, mor
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David Carroll
Naturalist, Chief & Writer
David Carroll has the welldesigned of be over artist, depiction mind stop a someone, the tab of a great prevaricator, and depiction soul have a conservationist.
An illustrator, father, and natural scientist for duck forty period, he has made great, detailed observations of say publicly ecology fence the broadleaf hardwood forests and wetland habitats muck about New England, especially not far off his rub in main New County. His pact of depiction plants presentday animals desert comprise these natural systems makes him a important resource tend to herpetologists, ecologists, and conservationists, providing a meticulous pact of animation in areas threatened indifferent to human impact and impartation essential insights for those attempting ballot vote protect them. Freshwater turtles are say publicly central focus of his studies, addition the to an increasing extent rare marked and flora turtles. Walk off with an artist’s sensibility, King Carroll immerses himself ordinary wetland environments, gaining a deep scope of interpretation lives custom swamp-dwelling creatures and say publicly threats close their life. He has published quaternity books build up aspects carp natural life and wildlife preservation, includingSwampwalker’s Journal (), detailing his expeditions prosperous illustrated territory precise sketches and diagrams, and Self-Portrait with Turtles (),
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AustLit
David Carroll was schooled at Campbell High School (Canberra) and Epping Boys High (Sydney), and later completed a BA degree in applied mathematics and computing at the University of Technology (Sydney). This later led to him working as a computer programmer for ANSTO.
Carroll's interest in speculative fiction has seen him establish himself as a freelance writer, producing works in a variety of forms and genres. His material for roleplaying games (RPGs) includes co-writing, with Jason Vey, All Tomorrow's Zombies, a gaming book inspired by Eden Studios' All Flesh Must Be Eaten, as well as contributing to the 'Demon' and 'Hunter' games lines (part of the White Wolf series of games set in the World of Darkness), Gold Rush Games' Nanbanjin: Southern Barbarians (unreleased), and Sengoku.
In addition to his involvement with RPGs, Carroll has written numerous articles on and reviews of horror and science-fiction books, films, and comics, and conducted interviews for a variety of publications, including Bloodsongs, Severed Head, Skinned Alive, Golden Age, Plexus (university magazine), Newswit (university magazine), and two Doctor Who publications: Dark Circus (a fanzine) and Data Extract (a magazine published by the Doctor Who Club of Australia).